Embedded timeline not updating

GardaOmbudsman · 2014-04-16T11:43:09.000Z

Hi,

The home page of our website - www.gardaombudsman.ie - has an embedded timeline widget for our @gardaombudsman Twitter account. It worked fine until recently but now it won’t refresh with tweets made after February 25th.

This is the same when I go to twitter.com/settings/widgets/ - twitter itself is only showing me tweets made up to February 25th in the preview.

Our website, which normally received 100 to 200 visitors a day, experienced a spike in traffic in early to mid February, jumping to over 2,000 visitors a day for several days, before falling back to usual levels. Did we hit some sort of threshold and get the widget inadvertently blocked?

Any help appreciated…

vincentisambart · 2014-04-17T00:26:19.000Z

By default the embedded timelines do not display replies (tweets starting by @). If you want them to be displayed, go to your embedded timeline settings and uncheck the checkbox to hide replies.

GardaOmbudsman · 2014-04-17T09:30:55.000Z

Ah, that explains it. Of the two tweets we’ve sent since 25/2, one was a reply and the other was an announcement that inadvertently begins with @.

Thanks for your help!

niall · 2016-02-06T05:17:16.092Z