our users have been severely affected by the new post rate/limits since we didn’t receive any alert/email about the upcoming changes and, suddenly, most of our users started to have missed twitter posts due to surpassed rate/limit for our app.
As you can see from our app latest activities, we provide our users with a platform to publish enhanced real-time content of football games.
As you know, football games always occur in limited time-range (e.g. weekends, some specific weekdays nights, etc…) and it’s super easy to go over the “300 tweets/3 hours” limit.
We already wrote to your support and provided your colleagues with detailed information about our app works and why we need to have an extension of the posting rate/limit.
We submitted several type of forms to operate such a request.
As you can also see, we don’t use Twitter data for any analytics and we always kept committed to fully align with Twitter Terms and Condition and Developers policies.
We just help our users creating and publishing enhanced real-time sports content.
We do really appreciate if you can help us move forward this unexpected situation that is making our users upset.
@LeBraat I saw you were able to help most of developers here.
I hope you can also help us.
Thanks very much for understanding.