Dual error: denied due to update limits and Text contains malware


#1

Hi,

we’re getting errors when sending messages. But these errors contain multiple explanations:

403:The request is understood, but it has been refused. An accompanying error message will explain why. This code is used when requests are being denied due to update limits (https://support.twitter.com/articles/15364-about-twitter-limits-update-api-dm-and-following).
message - There was an error sending your message: Text contains malware: Kun jij een euro missen??? Namens Spieren voor Spieren bedankt. Help mee en steun deze actie: http://bit.ly/16skZSq.
code - 151

What is the real problem here?
1 Are we hitting a limit?
2 If our text contains malware (which we can assure you is not the case) , what part of the text is considered malware, is it the url or the actual text?

Hope someone can help clarify this ambiguous message.

Carlo


#2

The malware message usually occurs when the system suspects the URL is abusive in some way – https://support.twitter.com/forms/spam can help you get that resolved if that message is in error.

It’s also possible you’re hitting update limits. Are you monitoring/throttling how many tweets are being sent by this account?