Description of issue:
We have requested whitelisting of the domain several times. This error shows up when we request approval:
*.go.kinetiqideas.com whitelist request for failed
ERROR: Card validation failed

The regular domain is whitelisted.
*.kinetiqideas.com is whitelisted for summary card

URL affected (must be public):
https://go.kinetiqideas.com/part11_audit_offer

Troubleshooting steps attempted [note that we will not prioritise posts unless there is evidence of following the troubleshooting guides]:

Followed troubleshooting guidelines. Please note go.kinetiqideas.com is a redirecting sub-domain.

I am seeing

INFO:  twitter:card = 21 CFR Part 11 tag found

That is not a valid card type. You need to fix the twitter:card tag.

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.