Dear Twitter Ads API support team,
On 2021-07-09, when I send the request to Asynchronous analytics service to fetch report data, the job processing times is very long (JOB_STATUS = PROCESSING) or API returns JOB_STATUS = FAILED
I tried to send request again many times. But only a few requests can be successful.
This issue happened in the past. And I also send you the question at Asynchronous analytics service issues are still happened at 2021-02-05? - #7 by Anantprasad3. When I check the last comment in my question, I see that Mr @Anantprasad3 had the same issue 4 days ago.
Please help us to resolve this issue as soon as possible.
Thank you very much!
David.
4 Likes
Hello, I am also getting this error.
Can you solve this problem.
Dear @BP_Ads_LugSk2 ,
I did not have to change anything.
After sending this question, I can fetch the report data successfully after 2 days (on 2021-07-11). But as you can see, I still do not see TW Ads API has any information about this issue.
So, if you still have this issue, you should ask TW Ads API support team to support your own case.
David