Hello Twitter Administrators
I’ve been a Twitter user since 2008 and only in the last year (mostly during COVID lockdown) I have started playing around with the API and wanting to start little Twitter projects.
During lockdown in the UK I started researching automation and thought I would give it a try. I watched a video or two on how to set up a Twitter bot.
So I created a brand new Twitter account, filled in the Developer application form and the Developer Account was authorised there and then without having to answer any further questions and with the minimum of fuss.
(For what it’s worth, if you’re interested, the bot was created, it was a simple bot that replied “Don’t call me Shirley” to anyone who used the word “Surely” in their tweets. It was a comedy/parody account from the movie “Airplane!” and my friends and I had some fun and that was that, the joke wore thin fast and we took it down. It wasn’t even an original idea, there’s still accounts up on Twitter now doing exactly the same joke…)
Now that I knew how simple it was to create a bot to react to certain situations on Twitter, I started thinking more practically about how to use the technology available. Thinking, as in not using it for comedy or spam purposes and actually use it for something tangible, like creating a business to help people.
So my next bot… I created a local news alert system for the area of the country where I live. It reacts to certain hashtags and retweets onto the account timeline any tweets which contain a hashtag I have programmed my bot to recognise. It’s working perfectly, it tweets around 5-10 times a day, sometimes more, sometimes less, and it is ticking along very nicely, I manually engage with followers if necessary and it’s attracting its own engagement now. I’ve started being tagged on other peoples posts as it’s being recognised my account will retweet their information for them. It’s going very well. People are benefitting from the account. It has real-world value and I’m feeling a lot of positivity from running the account. So it’s a good thing for me.
The plan is to export this timeline to a website and using publish. twitter. com I will be able to embed the news account timeline via HTML into this website, which will help people who visit the website (who do not have a Twitter account and do not visit Twitter) access the Tweets and get the same benefit of the news being distributed.
If I’m not mistaken this practice is allowed, yes?
So the key fact is I have an existing Twitter account which is programmed to retweet a hashtag and it’s very much allowed to run every day with no interference from Twitter.
Over the last couple of days, I have set up this new account (which I am logged into and typing from now…) which I have set up for a neighbouring part of the country. The idea is to do exactly the same for the neighbouring county as I have been doing for my local county. After applying for developer access, explaining that I have an existing account that is working perfectly, I received this e-mail.
Off-topic slightly but still applicable to this, I should also point out that earlier in the year, I tried to create another bot for another programming project I had in mind that I have now abandoned. I received this same first email above at the time and I replied to it. Only to then receive this second e-mail (unable to attach screenshot so copied and pasted)…
Thanks for applying for access!
It looks like your proposed use case may be in violation of one or more sections of the Developer Agreement and Policy, Automation Rules, and/or the Twitter Rules.
As a next step please review these policies as they relate to your use case. Then, respond to this email with an updated use case that is in full compliance with Twitter policy.
Thank you for your interest in building on Twitter.
In my experience, after replying to this, Twitter send you another e-mail to say they have declined your application for API access and there is no appeal process.
My problem is that I am at this very point with my new account, knowing that whatever I reply to this latest e-mail, the game is probably up.
I have explained in minute detail my intentions for the new Twitter bot when I replied to the first e-mail and Twitter want more from me that I haven’t got. I don’t know what else I can say about my intentions for the account. I now have nothing else to add so when I reply to the second email, I am going to be notified that I have been unsuccessful with the application.
I am looking for some help from the community. I don’t understand the rules, clearly. I was hoping that a moderator or administrator would be good enough to DM me maybe to see what my options were?
During my reply to the first e-mail to show the functionality I was looking for, I did a quick search for a retweet bot, a random one, just so I can demonstrate that I am asking for the same permissions and considerations. The one I found retweets the same hashtag over and over again, it joined Twitter in August 2016 and has tweeted 94,000 times. My bot will do the same but on a much smaller scale. But even after pointing this out I received the second email.
As I say, I just need to know what the rules are. I have read the Twitter rules and policies and they are too vast without being a lawyer to understand what is and isn’t allowed, but the privilege I am asking for is being allowed on other accounts (…for the last time…) including one I already manage separately.
I would just like an explanation. As I have seen this identical e-mail before on a previously declined Developer application, I am not even sure if the application process is being monitored by a human or by an algorithm bot (ironically…)
I have a feeling I will get a real answer from a person who’s gone through this process themselves before in this community, even if it’s an answer I am not going to like.
Please DM me if possible. Thanks in advance. Apologies for the essay. Enjoy your day