Ok thanks for the pointers. I’m now kicking myself for rushing through an application for @risedotglobal without realising there wasn’t a chance to reapply!
Appreciate you guys are probably working round the clock to sort out this particular business process so some other comments which I hope help improve the process.
It seems odd to mash developer approval with app use case approval and client sector approval. I’d have thought these were three separate processes?
- are you a developer that understands and adheres to our policies.
- is your use case for each app within the policies.
- do your app policies then prevent our restricted sectors from using the Twitter portion of the app.
Isn’t there is a veto problem with multiple use cases on one application form? Say I have an organisation with 99 apps and 1 has a use case that you don’t approve - wouldn’t that then prevent all the other 99 from being approved as well?
No way to re-apply - this needs to be made really clear at the start of the process. “Warning you only have one chance to get this right!”
There isn’t as far as I can see, any independent 3rd party appeals process? I’d have thought having a 3rd party appeals process would be essential here - otherwise you just act as judge, jury and executioner. Doesn’t feel fair. Just a simple ombudsman service would really help. When livelihoods are at stake I do think it’s really important we provide an appeals service.
Hope this helps.