Problem:
Detecting spammy aplications that has fake name and/or URLs.
We have a Twitter application that is used nearly 10k users daily.
We’re absolutely sure that we don’t send tweets and RTs.
Every day we get emails like this:
I used your application and you send tweets, make RTs without my permission.
Please stop. This started after using your application.
So when we get these emails we check user’s timeline. We check tweet sources.
For example, for spammy retweets we see that sources are like this:
“Twitter for Windows” and URL is “http://twitter.com”
It’s impossible for Twitter for Windows to make spammy retweets. So it means that it’s an application that has a fake name and fake URL.
So when user check his/her twitter applications from Twitter settings, user can’t know the spammy application. Because user only see “Twitter for Windows” application and our application. So user blames our application for spammy content.
In this case, user should apply for a support ticket and try to understand the cause.
But even after support user doesn’t know the spammy website’s name and URL.
So isn’t there a solution to understand spammy applications that is registered with fake name and/or URLs ?
