DataSift feed update gone wrong - SUSPENSION help?


#1

Suspension reinstatement please?

Last night I ran an erroneous script based off of query where I forgot to limit my request amount. I had forgotten to pull in twitter IDs, and only pulled usernames via my Datasift subscription for the past few days. I pay them 3000 a month for the service, just doing a historical update is a major pain. Twitter API much easier.

I modified an old script, to run once an hour and accidentally forgot to insert the limit 140 clause. This happened twice, each time I attempted to restart my webservice to stop the requests. Apparently it failed.

Would sincerely appreciate if you could reinstate me, prior to datasift i had been running a similar script for 7 months.

Thanks much. Love the service as always.


#2

Why no response? Nothing?