#1

I recently had an account suspended for some unknown policy violation. I filled out the form, contacted them via email and got an auto response saying I needed to provide the following in order for them to respond

  • Link to and instructions on how to log into your app to review it for compliance
  • A list of specific changes that you have made to resolve policy non-compliance

I don’t know what they want me to send for either of these -

What does it mean by sending a link with instructions about how to log in?
How can I make changes when I don’t know what the violation is?

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#2

Thanks for getting in touch with us about this matter. Unfortunately, this is not the proper channel for these types of requests. For more information, please check out our page on suspended accounts. In that article, you will see some links that might be helpful for you here.

Since this isn’t the proper channel for these types of questions, I’m going to mark this topic as off-topic.

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#3