#1

Have just installed the Twitter Website Tag but it remains unverified ‘pending installation’ an hour later? Using the Twitter Pixel Helper Chrome addon I can see the tab but with the following error:

Website URL: www.sciencegallery.org

Tag ID: o1gxj
pageview standard event found.
Tag location: Not Detected
URL parameters:
p_id: Twitter
p_user_id: 0
txn_id: o1gxj
events: %5B%5B%22pageview%22%2Cnull%5D%5D
tw_sale_amount: 0
tw_order_quantity: 0
tpx_cb: twttr.conversion.loadPixels
tw_document_href: https%3A%2F%2Fwww.sciencegallery.org%2Fabout

Unknown parameter "tw_document_href". Twitter will not recognize this param. Check the spelling of the parameter.

The page looks like it has a malformed URL. This may affect your conversion tracking if it doesn't match your matching rules.

Any help appreciated.

Best,

Danny

#2

I also have this issue. Twitter Pixel Helper giving error on this page:
https://www.warhammerchampions.com/community/store-locator/

Tag ID: o1ep2
search standard event found with data:
{
    "content_name": "StoreLocator"
}
Tag location: Not Detected
URL parameters:
p_id: Twitter
p_user_id: 0
txn_id: o1ep2
events: %5B%5B%22search%22%2C%7B%22content_name%22%3A%22StoreLocator%22%7D%5D%5D
tw_sale_amount: 0
tw_order_quantity: 0
tpx_cb: twttr.conversion.loadPixels
tw_document_href: https%3A%2F%2Fwww.warhammerchampions.com%2Fcommunity%2Fstore-locator%2F

Unknown parameter "tw_document_href". Twitter will not recognize this param. Check the spelling of the parameter.

The page looks like it has a malformed URL. This may affect your conversion tracking if it doesn't match your matching rules.

Again, any help appreciated.

#3

Just fixed itself for me after a few hours. Must be linked to first time setup.

#4

Can you please guide us how did you fix it? I am having same issue and seems like many others also face this problem.

#5

@cjnsmith @ammarfaruki

That error on the browser plugin is a known issue and you can ignore them as long as you’re getting metrics.

1 Like
#6

Thanks for the response, Shohei. If it something we can ignore than that’s ok.

But one more thing: Under ‘Conversion tracking’ the website tag status is “TRACKING”. And we have enough conversions (5,702) as well, but in ‘Audience manager’ it says AUDIENCE TOO SMALL.

This means something is wrong and data is missing or passing within the platform. Can you please help?

#7

@ammarfaruki What’s your ads account ID and the audience name in your audience manager?

#8

Account ID: 18ce54v92je
We can check audience name: Website Visitors
Just today the audience status appears as ‘Ready’ showing size of 107. However, Key Conversions for this, in ads manager, shows 1,748. How’s that difference can you guide please?