Constant SERVICE_UNAVAILABLE when trying to get promoted tweets for a specific account


#1

Hello,

I’m constantly getting SERVICE_UNAVAILABLE when trying to obtain all the promoted tweets for a specific account including deleted promoted tweets.

This is my request:
https://ads-api.twitter.com/0/accounts/18ce53wzyxh/promoted_tweets?with_deleted=1

And the response I get is:
{“errors”:[{“code”:“SERVICE_UNAVAILABLE”,“message”:“Service unavailable due to request timeout; please try the request again later”}],“request”:{“params”:{}}}

Retrying doesn’t seem to help.
Also it’s worth mentioning that when using with_deleted=0 everything works.

I’ll appreciate your help in the matter.

Thanks,
Itamar


#2

Thanks for raising this. We’ve been able to reproduce this issue for that account, and are investigating this now. We’ll keep you updated in this thread.