Right after Oct 22 date, when Twitter announced new limits related to 300 tweets/retweets per 3 hours, we starting getting rejected tweets returning 403 errors. Analysis of our tweet posts shows that we occasionally tip past 300/3 hour period (at most once a day), coinciding with the rejections – the exception returned will look like this:
Exception: TwitterException Object
[message:protected] => HTTP 403: Duplicate Tweet.
[code:protected] => 403
[file:protected] => /var/www/foo/twitter/classes/twitter.class.php
[line:protected] => 544
[trace:Exception:private] => Array
Definitely 403 returned from Twitter, but the “Duplicate Tweet.” part is supplied internally by a legacy twitter class we use, so perhaps the cause(s) of a 403 have changed or broadened to include limit infractions. So the question is – can I be fairly sure these are limit violation errors. I ask because I believe we have a good case to appeal for an elevated limit.
Regarding the appeal, your documentation states “Select ‘I would like to apply for elevated POST limits.’”
We do not see this option, but I believe this is due to the nature of how our Twitter app & our in-house tweeting app are designed. So how can we describe our app and request an appeal directly, as that option is not available to us.
Thanks for your assistance!