Comprimised/Hacked account


Hi, My account @J4CKMULL has recently been compromised, I have contacted twitter support and given them all the information I have. It seems that because the hacker has changed the email address on the account I no longer have any right to get it back? Every time I email twitter I get an automated response that isn’t answering any of my questions which makes me think @twitter @support don’t really care about this incident. I had 150k tweets and over 200k followers, Had the account since 2009 and I’d really appreciate it if they could actually look into it. Anyone else had anything like this happen? or even had an account given back?