Description of issue: Hi, we’re currently experiencing issues with card generation. All of the appropriate meta tags are there other seems but as of this morning, cards stopped appearing. After checking the card validator it displays this message when generating a card for any part of the website.
"Unable to render Card preview
ERROR: Fetching the page failed because other errors."
How can we resolve this? I’ve read the stickied post and nothing has changed on our end that I’m aware of in terms of SSL configuration.
URL affected: https://ukdefencejournal.org.uk
Troubleshooting steps:
- Page source is showing ‘twitter:’ tags in header
- Crawling by twitterbot isn’t blocked by server or robots.txt
- Card type is ‘summary_large_image’ which is supported
- SSL Configuration is valid and passes Qualys SSLLabs with A+
- Server properly supports SNI
Thank you for any help that can be offered.
Our web admin has now resolved this, the fix was enabling the following cipher suites:
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
This will still allow passing SSLLabs with an A+ rating.
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