Card Validator : "exceeded 15.seconds to pink-floyd while waiting for a response for the request, including retries (if applicable)"

uritwig · 2013-12-02T13:44:17.000Z

rchoi · 2013-12-02T17:38:07.000Z

I see the image specified is this URL: http://i1.ytimg.com/robots.txt

There is no robots.txt there; instead a poster image. You’ll need to host your image elsewhere where you have access to change robots.txt accordingly.

Thanks!

LittleSaintsDoc · 2013-12-03T19:29:40.000Z

Hi Ryan,

Can you please check my url, http://littlesaintsmovie.com

I have the robots.txt file, the tags on the index.html, doubled checked everything and it is not working, tested with large image and summary, changed the size of the image, made it square, rectangular and nothing seems to work… I keep getting the 15 second unable to render response from the validator.

Thanks

Oliver

b271mmy · 2013-12-04T04:15:08.000Z

hay ryann… thanks for the reply but still can’t and still get same error from twitter cards validator. can you drive me, how to create robots.txt? until twitter cards approve? thank you…

SaxonHenry · 2013-12-04T16:23:40.000Z

Ryan: I’ve checked with Media Temple, I’ve looked at robots.txt and everything but I still can’t get it to validate. Please help!

lin_amila_lala · 2013-12-06T08:41:26.000Z

I’m having the same problem. Ryan help me please.
sample url : http://www.kkbox.com/tw/tc/album/6ThLT4ysn.X-5IQ0Fca6008l-index.html

RamsHerd · 2013-12-07T20:37:29.000Z

We have been having the same issue at http://turnonthejets.com for some time. Fixing robots.txt is not helping. Some questions for the group, to see if we have any commonalities that might help diagnosis:

Are you using the latest Wordpress (3.7.1)? We are.
Are you using Wordpress SEO (v1.4.19) by Yoast to create your Twitter Card headers? We are.
Are you hosting on MediaTemple? We are, and I notice that at least two others are as well.
Are you seeing crawl errors in Google Webmaster Tools to your “wp-content/uploads” folder? We are.

I think this last point is a salient one. I’m trying to diagnose the cause of it. We aren’t running a ton of plugins, but WP-Super-Cache and Wordfence Security look like possible interferers.

potasmic · 2013-12-09T05:02:32.000Z

I have problems on my site, too.
Here’s a sample URL:
http://inazumacalendar.com/?view=page&id=1

I’ve tried many times.
I don’t have robot.txt occurring at the moment so I guess it’s Allowed by default?

edufobia · 2013-12-10T07:13:56.000Z

which is your webhost ?

edufobia · 2013-12-10T07:16:18.000Z

I am having the same problem,
http://edufobia.com/anna-hazare-begins-indefinite-hunger-strike-jan-lokpal-bill/
i have robots.txt file and also allowed public access but its there is an error

edufobia · 2013-12-10T10:06:08.000Z

I am having the same problem,
http://edufobia.com/anna-hazare-begins-indefinite-hunger-strike-jan-lokpal-bill/
i have robots.txt file and also allowed public access but its there is an error

InazumaCalendar · 2013-12-12T14:49:25.000Z

Ok. I just set up robots.txt as
User-agent: Twitterbot
Allow: *
I still doesn’t work. Returns pink-floyd

rchoi · 2013-12-13T05:01:55.000Z

@lin,

Looks like yours works. One suggestion is to fix your robots.txt so the image appears:

URL http://s.eimg.com.tw/robots.txt

s.eimg.com.tw

User-agent: *
Disallow: /

rchoi · 2013-12-13T05:04:40.000Z

Hi @LittleSaintsDoc,

Your robots.txt may still be denying Twitter:

URL http://www.littlesaintsmovie.com/robots.txt

robots.txt generated at http://www.mcanerin.com

User-agent: Twitterbot
Disallow:
Disallow: /cgi-bin/
Disallow: /fbTab.html
Disallow: /links.html
Disallow: /pressKit/

User-agent: *
Disallow:
Disallow: /cgi-bin/
Disallow: /fbTab.html
Disallow: /links.html
Disallow: /pressKit/

Sitemap: http://www.littlesaintsmovie.com/sitemap.xml

rchoi · 2013-12-13T05:07:43.000Z

Hi @RamsHerd,

You have a blanket Twitter disallow in your robots.txt. (included below)

You may also want to see this post on blogging tools:

https://dev.twitter.com/docs/cards/twitter-cards-for-cms-wordpress-blogger-tumblr

URL http://turnonthejets.com/robots.txt

User-agent: *
Disallow: /wp-admin/
Disallow: /wp-includes/

User-agent: Twitterbot
Disallow:
Sitemap: http://turnonthejets.com/sitemap.xml.gz

rchoi · 2013-12-13T05:08:30.000Z

Hi @potasmic,

I can’t reach the domain: http://inazumacalendar.com/?view=page&id=1

rchoi · 2014-01-03T07:35:56.000Z

Hi @SaxonHenry,

I’ve had other people hosting on Media Temple and not getting Cards to work. Is it possible to contact their support and ask if they have any rules specifically blocking Twitter IPs?

You can also send them the following information, to help them check:

Twitter IP Ranges: 199.59.149.0/26, 199.59.149.128/26
Twitter ASNUM: AS13414

Lastly, we have notes here, in case it’s helpful for them.

https://dev.twitter.com/docs/cards/troubleshooting#When_I_validate_I_get_the_message_exceeded_15.seconds_to_pink-floyd_while_waiting_for_a_response_for_the_request_including_retries_if_applicable

rchoi · 2014-01-03T07:53:57.000Z

Hi @lin_amila_lala,

Could you tell me what you did to fix the exceeded 15 seconds error?

Thanks!

yisforyogini · 2014-01-06T22:40:16.000Z

Hello Ryan,

I am having the same issue as everyone else here and cannot find a solution. I, too, am hosted with MediaTemple — I contacted them and they noted that they do not have any rules blocking Twitter IPs.

Can you help? I really need my Cards to work properly.

Thanks!

lin_amila_lala · 2014-03-03T08:18:27.000Z

Hi @rchoi
I am really sorry for the late reply.
We fixed the robots.txt. Worked well now.
Thank you very much!