Card error: Fetching the page failed because the request timed out

insidethehall · 2015-08-17T18:25:44.848Z

Noticed over the past two days that my cards weren’t showing up so came to validator and every URL I try pulls back the “Fetching the page failed because the request timed out” error. This has been working smoothly without issue for a long time now.

Haven’t changed anything on the site, so curious as to where to start to figure out the root of this issue.

Screen Shot 2015-08-17 at 2.25.02 PM.png2188x1262 172 KB

Here’s an example of a full URL that we’ve tested in the validator: http://www.insidethehall.com/2015/08/17/despite-injury-blackmon-jr-still-working-to-improve/

I can find no documentation on this specific error on the documentation page.

insidethehall · 2015-08-19T01:18:58.491Z

Still seeing the same error, so I’m curious if anyone can tell me if this is an issue on Twitter or something with our site.

ifellintoawhale · 2015-08-19T05:36:07.833Z

I’m getting this same error, too. I’m trying this page as a test:

The Lingerie Addict - A Lingerie Blog for Everyone – 1 Apr 08

About The Lingerie Addict - A Lingerie Blog for Everyone

My name is Cora Harrington, and I'm the Founder and Editor in Chief of The Lingerie Addict, the world's largest lingerie blog,

I am using WordPress as the CMS with various plugins loaded, so I created a simple test page with the same meta-tags (but loading no plugins, javascripts, images, additional header info, etc.). It’s here:

thelingerieaddict.com

About The Lingerie Addict | The Lingerie Addict: Lingerie Fashion Blog

Welcome! My name is Cora Harrington, and I’m the Founder and Editor in Chief of The Lingerie Addict. It often surprises people, but I don’t actually come from a lingerie background. I didn’t start off in PR, fashion, or marketing either. Rather, The...

This simplified page also fails to validate with the request timed out error.

Out of curiosity, I copied the same simplified page to another host, and it does verify! It can be seen here:

thefullfiguredchest.com

About The Lingerie Addict | The Lingerie Addict: Lingerie Fashion Blog

Welcome! My name is Cora Harrington, and I’m the Founder and Editor in Chief of The Lingerie Addict. It often surprises people, but I don’t actually come from a lingerie background. I didn’t start off in PR, fashion, or marketing either. Rather, The...

So it’s not the code or meta-tags causing the issue but something associated with that one domain. Again, the domain I need validated is http://www.thelingerieaddict.com.

Could my domain be on some sort of blacklist? I’ve had the host check, but they say they aren’t blocking any IPs or bots that Twitter uses.

insidethehall · 2015-08-19T11:29:04.321Z

I tried a similar test using our staging domain and the cards worked. Exact same code, but a different domain name.

andypiper · 2015-08-19T17:47:09.704Z

Very sorry for the frustrations here. We are actively investigating these multiple reports of timeouts and name resolution failures. Bear with us while we dig into this.

ifellintoawhale · 2015-08-20T04:26:40.389Z

My cards now validate. The host (Media Temple) were blocking Twitter’s IPs for some reason.

andypiper · 2015-08-20T09:47:54.451Z