#1

If we look at our ads in UI we see this card related information:

UI
UI1142×328 76.7 KB

If we query the same ads in API, card details (Card name, Card ID) are empty in API response:

API-data
API-data1083×96 39.6 KB

If we try to get card information for ID displayed in the UI, we get a response that the card does not exist.

Why this information is different UI vs API and what kind of information is displayed in the UI?

#2

Hey, @Supermetrics.

Thanks for the question.

Could you please provide the following:

  • The account ID
  • The Tweet ID for each of the two Tweets in the screen shot
  • The API requests you are making to pull down card information

I suspect that the UI may be pulling in incorrect data based on the card names—those look like default names for summary cards (these are non ads cards)—and the card IDs—those don’t look like card IDs.

Looking forward to hearing back.

Thanks!

#3

Jey, @juanshishido

Sorry for the delayed response. Here is additional information:

  • The account ID: p0rnlz
  • The Tweet ID for each of the two Tweets in the screenshot: 1103208426832842752, 1099984853599174656
  • The API requests you are making to pull down card information: We tried all endpoints described in documentation - Cards Fetch | Docs | Twitter Developer Platform

As you mentioned, that UI is using incorrect data I noticed that URL ID included in tweet is the same as UI Card ID, but still, the question is from where Card name? :

image
image1425×686 185 KB

#4

You’re right. This is a UI issue with how they treat summary cards in terms of what they display for card ID and card name.

I don’t know where the card name comes from exactly, but, if you look at the summary cards link I shared above, it’s the same name that is used in the meta tag.

meta name="twitter:card" content="summary_large_image"

To summarize, ads cards (such as video website cards) return all of the correct information in the UI, but non-ads cards (e.g., summary cards) do not. This is a UI issue and should be flagged by using the Help link at the top of ads.twitter.com

Summary cards are cards that Twitter renders organically based on the metadata on a web page.