Card can't render, Site not whitelisted

iDeviceArt · 2017-01-16T21:02:13.413Z

Hello, Trying to create a card for our website. www.ideviceart.com

It is a wordpress site and we are using the Envira gallery plugin with the social add on. I have followed the instructions as per the Envira Website but I get the message that my card cannot render and also then in the log it says that the site is not whitelisted.

I have read the troubleshooting guides but cannot find an answer. Can you please help?

Unable to render Card preview

Log

INFO: Page fetched successfully
INFO: 4 metatags were found
WARN: Not whitelisted

andypiper · 2017-01-16T22:41:52.561Z

Do the card tags show up when you fetch the card with the Twitterbot user agent? I’m guessing not.

Not Whitelisted, unable to render, or no image: READ THIS FIRST Cards

Before posting a Cards issue, please READ the following: If you are posting about any issue with your site, please include a link to the publically-accessible URL where your Card markup is visible, or we will be unable to help you. You should also make sure that you’ve checked the items below, and perform your own troubleshooting before asking for additional help. Posts that indicate that none of these checks have been performed will not be prioritised for attention. Unless you are trying to …

iDeviceArt · 2017-01-16T23:03:28.805Z

Hi, you would be guessing correct

andypiper · 2017-01-17T19:22:29.290Z

In that case I assume that your plugin is not injecting the tags correctly. Unfortunately I’m not able to help with that as I’m not familiar with Envira.

system · 2017-01-31T19:22:44.450Z

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