Can't validate twitter card on my URLs

eierund · 2014-02-13T20:46:13.000Z

I can’t seem to validate any of my sites under the http://spotbotmedia.com/ domain in twitter cards. I always get a server error.

Here is an example URL:

http://spotbotmedia.com/ncv

My site is hosted on media temple in case that matters.

I’d appreciate if you would look into this problem.

Thanks,

Philipp

rchoi · 2014-02-14T05:26:57.000Z

Thanks for reaching out.

We’ve had issues with Media Temple blocking twitter access. You may want to reach out to them with the following info:

https://dev.twitter.com/docs/cards/troubleshooting#When_I_validate_I_get_the_message_exceeded_15.seconds_to_pink-floyd_while_waiting_for_a_response_for_the_request_including_retries_if_applicable

Specifically:

Your web host may be blocking web crawler access to your site. You should contact your hosting provider and ask them to ensure they are not blocking Twitter access by either IP or ASNUM. You can also provide the following information to help them enable access:
Twitter IPs:
199.59.148.209
199.59.148.210
199.59.148.211
199.16.156.124
199.16.156.125
199.16.156.126
Twitter ASNUM: AS13414

eierund · 2014-02-14T22:17:23.000Z

Hi,

thanks for your reply. Mediatemple just contacted me saying that they have whitelisted the requested IPs, however, the card validator still gives me a server error. Would you mind looking into this again?

Thanks,

Philipp