Can't receive Rewarded Video Ads

android

#1

Hi, I followed this tutorial to implement Rewarded video in my android game, https://github.com/mopub/mopub-android-sdk/wiki/Rewarded-Video-Integration and setted up a MoPub account and created a Reward video ad unit. However I don’t seem to be provided with ads in my app.

In my rewardedVideoListener

@Override
            public void onRewardedVideoPlaybackError(String adUnitId, MoPubErrorCode errorCode) {
                //  Called when there is an error during video playback.
            }

the errorCode returns No ads found.

Also MoPub can’t acces my location dispite the fact that I enabled my Location Service in my manifest file.

MoPub﹕ Failed to retrieve GPS location: access appears to be disabled.

but as I understand this is not necessary to be provided with ads.

In my MoPub dashboard I followed the code integration and used the id provided

also on my dashboard the test Ad button open the following window:

but nothing happen there. What am I missing?

This is what I try to implement: http://www.mopub.com/2014/03/10/new-controls-for-video-ads-on-marketplace/
but the “learn more” link returns no page found http://www.mopub.com/product/video-support/

Thanks in advance for any help.


#2

Hi @axldotm. Could you send an email to support@mopub.com and include your login email address? Link to this ticket. Just the url is fine, we’ll find it.

We need the email address so that we can take a look at your account and see what is going on.