Is it possible to “send” a lead generation card to an individual who mentions our brand?
We’d like to use cards for generating a contact lead whenever a customer inquires about our product.
The use case is:
The customer mentions the brand or a brand product on Twitter…
A brand monitor sees the mention and sends a lead generation card to the user…
The lead generation card becomes part of the overall conversation between the customer and the brand monitor…
The user clicks on the lead generation card, which sends the user’s email address and a link to the conversation to a sales or service representative…
The sales/service representative then engages with the customer online.
