I’ve tried to use Twitter’s form based system regarding "Search and trends"
I received a ticket email it says at the bottom
"If the above info does not fully address your issue, please respond to this message with further details. We’ll do our best to help you out!"
I duly replied by email but immediately received an auto reply with subject
"Update on closed request failed: “
and in the body
”…You tried to update a request that has been closed. Please submit a new request at http://support.twitter.com/forms"
Seem to be going in circles. I’m confused about how you actually contact support when it seems to be automatically closing tickets.
Does anyone know how this ticketing system works?