Hello,
We’re building an application that would send status alerts from our Twitter account over Direct Messages, to people that subscribe to it.
The idea is that we’d like to provide people that are interested in receiving such alerts (e.g. traffic alerts) with the option to receiving said alerts as Direct Messages.
The Automation Rules and Best Practices article (https://support.twitter.com/articles/76915#Direct-Messages) mentions that this is permitted, as long as there is express user consent.
I’m looking to finding out what is the best practice to obtaining the user’s express consent on receiving automated DMs, since authenticating into our Twitter app wouldn’t be sufficient as per the article.
To be clear: We entirely respect all the rules on Twitter, including general privacy related guidelines and best practices, and under no circumstances we intend to send DMs on behalf of our subscribed users. Only our Twitter account would send DMs to users that subscribe to our service with their twitter credentials.
Thank you.
L.E. to better explain our intention:
Many users enable notification alerts on their mobile Twitter application, for DMs only. We will also post public tweets with the status announcements, for our followers to view. However, some are interested in receiving these as DMs that would essentially trigger their notification alert on their phone. (Basically, using DMs as alert notifications on phones). Again, we’d only like to implement this with full respect to Twitter’s rules and guidelines, but we’d like more information on what is to be considered express user consent aside authorizing our Twitter app, in order for the mass DMs not to be flagged as spam, and/or the application to get suspended.
