We are having an issue when transferring audiences over to twitter via the TON API, where the list is being created and successfully assigned to the audience, however it stays in a ‘processing’ state and the last updated date for the audience never changes from the created date.
This is happening for all uploads, would anyone know what could be causing this issue?
When we query the audience status, we receive the following:
Input file path: /ta_partner/725353879202848768/OassX7So_YVzS5e.txt
Tailored Audience Id: 1ydye
Tailored Audience State: PROCESSING
Change ID: 7aya7
Operation type: ADD
Our accountID is 18ce54bydc8. we have tried both resumable upload and single chunk upload and although we recieve the correct response, both have not updated in status or last updated time.