I am planning to create a Twitter bot to respond to users (for help with our products / answer commonly asked questions or users seeking specific info).
I see that there is a limit for 300 tweets every 3 hour for posting tweets, and wonder if there are premium / enterprise options that go over this limit. I expect that during our initial launch, we can keep this within the limits, but as more users interact with it, it may not be able to fit within the limits.
I’d like to know if there are options to increase this limit before implementing this on Twitter.
No, it’s not possible to increase this limit.
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@seeminglee
You expect that many non-FAQs consistently? Don’t forget about the 2400 Tweet limit per day as well.
@van_havn i plan to respond to users checking for stats. Those would essentially be queries that are tailored to what the user is asking for.
It’s basically some type of NLP interface for users find stats about certain things.
I thought of implementing it on Twitter for convenience because what the user wants is something that often come up during twitter conversations. And itd just be easy if they could include the bot into the conversation to give them those insights inline.
But I’ll look for other solutions if Twitter is not the right platform for it.
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300 per 3 hour feels like more than you might think - perhaps integrate a limit on how many times a user can request your program, in order to stop people spamming and making you go over the rate limit.
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Fair. I’m mostly in research phase and trying to foresee problems before it happens. I am mostly concerned about the activity in the initial phase where users learn about the service and everyone tries it out at the same time. I suspect that the rate limit should be ok for regular use. But if the users try out the service and not get a response on their first try, then they would think that it’s not working and not try again anymore. So in my hypothetical scenario, I was hoping to see if I could cover the initial spike in some ways.
I’ll think of something else—including not marketing it and just let users discover about it over time. It’s generally challenging because it’s easier to reach users with a focused marketing effort.
There are no paid (premium / enterprise or other options), that enable a single Twitter user account to post numbers of Tweets that exceed the documented limit (2400 Tweets in 24 hours). The API is tied to account limits, particularly for posting. These limits are in place for fairness, and for healthy use of the platform.
Noted. Thanks for the reply. I understand why they are in place and why you’ve decided to do it this way. I will investigate other means to implement this. Thank you.
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