Apps restricted from performing write actions whereas we followed the rules

[StadeOLHD]

Dear Twitter community,

As many before mine, my apps has been restricted from performing write actions. I am pretty sure I followed the developer rules. I visited https://help.twitter.com/forms/platform and submitted the form a week-ago without any answer but the email from “Twitter support”:

Thanks for reaching out. Your app has been restricted or suspended due to one or more violations of our Developer Agreement and Policy, Automation Rules, Display Requirements and/or Twitter Rules. Common reasons for this happening include etc.

I took the rules very seriously in consideration when designing my app. By receiving no news, I really wonder if someone is further investigating? Moreover, the online form requests an “application URL”. However, my app is only used by me, using a PHP script to post live tweets (stats mainly) during some soccer games. So, there is no possibility for me to share any external URL with the Twitter company. See how my app works here: https://youtu.be/q_RBOGNWYVs?t=90

I am extremely worried and can’t find any mean to contact any real person. Shall I recreate a new app from scratch to get a new ID ? Isn’t there a web page describing precisely which rule was infringed with this app?

Thank you in advance.

Hervé.

[StadeOLHD]

Any idea or suggestion ? My case was closed and I need to resend a new one. I am desperate.

[andypiper]

We’re unable to assist with policy issues relating to individual applications via these forums. You should follow the advice in this pinned post:

• If your application has been suspended or write-restricted, please use this form to contact our team, and be patient while your case is reviewed. Make sure to respond to any automated emails and to check your spam filters for responses. We cannot and will not get into discussions about individual apps or reasons for suspension or limiting via public forums, so please follow this process.

Make sure you’re responding with information to any requests you receive via email.

The most likely occurrence here is that your app was write-restricted by the antispam systems when it was seen not to be compliant with some aspect of the automation rules. We’d advise you to carefully review those policies.

Thank you.

[StadeOLHD]

Thank you Andy. I just resubmitted a new request using the form. I reviewed the rules many times and I don’t see how my posts can be considered as spam. The stats I publish are all relevant. I would be more than happy to have someone review the posts which caused the restriction.

[andypiper]