Application associated with a suspended account


#1

Hello,

My account is permanently suspended due to Twitter rule violations, which I do not dispute.

But we (the company) have a web application that uses the Twitter API via an app associated with this account. As the account is suspended, the app is suspended too. The Twitter Support said me that I have to get the account unsuspended before to get the app unsuspended or transfered to another account. But when I send a request to appeal the account suspension, I get an automatic answer saying that the account is permanently suspended and will not be restored.

What can I do to recover the application? It is very important because our customers cannot use our web platform without this app and we will have to close the company if it is not possible to recover the app.

Thanks.


#2

You can use the platform support form to contact the team to request that an app is transferred to an alternative account.