IBM Watson Campaign Automation Social Audiences team has been made aware of an issue where audiences created via Api are taking an inordinate amount of time to process uploaded contacts (or never seem to finish processing). I have checked each step of the audience creation and upload process from this end and am not finding any errors or anything but success responses from twitter Api. Some audiences take several days to process (up to TEN days from what we have seen), and others have been in a state of processing for longer than that. Please advise what could be causing this issue, as audiences uploaded via the audience manager on ads.twitter.com with the same contact data take only a couple of hours to update/process. The following are some example audience ids created via api (some still processing and a couple that finished on 4/20):
Please let us know if any further information is required. Any assistance or information you can offer will be greatly appreciated.