API Issue With Using A Twitter Widget But It's Not Compatible With My Server


On my Magento Site I use a widget through HelloThemes that works good in their server but not on my server. HelloThemes directed me to consult this with my server provider, if there’s some feature blocking my connection with the TW API. The server company replied with “This is most likely something you will need to find a developer familiar with twitter api to help you with. If you can get us detailed step by step instructions on what needs to be done, we can possibly help depending on what needs to be done.” Is their any solutions that you could possibly help with?