Analytics for paused Tweets

CROSSMEDIA_DUS · 2018-06-19T14:49:51.234Z

Hi majoritasdev,
we are making requests as follows:
end_time=2018-06-17T22:00:00Z&entity=PROMOTED_TWEET&entity_ids=1a1ne%2C1a1ov%2C1a1pa%2C1a1pe%2C1a1q0%2C1a1q8%2C1a1qw%2C1a1rd%2C1a1ru%2C1a1rw%2C1b4qf%2C1b4s0%2C1b4t4%2C1b4tb%2C1b4ui%2C1b4v5%2C1b4vi%2C1b4vx%2C1b4w8%2C1b4x8&granularity=DAY&metric_groups=ENGAGEMENT%2CBILLING%2CVIDEO%2CMEDIA%2CWEB_CONVERSION%2CMOBILE_CONVERSION&oauth_consumer_key=xxxxxxxxxxxxxxxxxxxxxxxxx&oauth_nonce=5ABEE0&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1529377363&oauth_token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&oauth_version=1.0&placement=ALL_ON_TWITTER&start_time=2018-06-15T22:00:00Z
But we got only Analytics for active tweets. Why?

majoritasdev · 2018-06-19T15:03:57.547Z

@CROSSMEDIA_DUS:

how long ago were the paused tweets paused? Are you sure they have data in that interval, from start_time to end_time? A screenshot from the Ads UI would help.
I see you’re only getting data for the ALL_ON_TWITTER placement. Maybe those tweets, in that time interval, had data only on the PUBLISHER_NETWORK placement. Generally speaking, you have to make 2 separate requests for each placement, and then add together the metrics from both requests to get the final metric value.

CROSSMEDIA_DUS · 2018-06-19T15:19:12.345Z

Paused tweets had data.
We got data also for PUBLISHER_NETWORK.
But the problem is, that we can’t get per PROMOTED TWEETS IDs of those tweets. In screenshot you see an example.

paused_tweet.PNG1867x239 18.7 KB

majoritasdev · 2018-06-19T15:29:44.223Z

@CROSSMEDIA_DUS: what do you mean by “we can’t get per PROMOTED TWEETS IDs of those tweets”? Simply that you don’t get data for those tweets?

It would be nice to have the entire screenshot… including the date rage and the table header, to clearly see that in fact those tweets had data.

So, if I understand correctly, the response contains data only for the active tweets from those supplied, and the paused tweets are not present at all in the response - is this correct? Or are the paused tweets returned in the respnse but have null values instead of data? Maybe you could post the response you’re getting, for both ALL_ON_TWITTER and PUBLISHER_NETWORK placements.

Try to make the request(s) with just one metric group at a time. If I remember correctly, the docs suggest to get data for the WEB_CONVERSION metric group separately. Just try with each of them alone at a time, for both placements, and see if you get any results.

CROSSMEDIA_DUS · 2018-06-19T15:39:39.354Z

I mean IDs of promoted tweets. As you see from my request, under entity_ids there are IDs of promoted tweets. But the IDs of paused promoted tweets fail in this list (entity_ids)

CROSSMEDIA_DUS · 2018-06-19T15:45:28.995Z

That is why we have no Metrics from Analytics for paused tweets. But how to have them as we request promoted tweets per accounts/:account_id/promoted_tweets ?

majoritasdev · 2018-06-19T15:55:37.498Z

It would be helpful if you could provide the request and response you’re getting, and the full screenshot from the UI, please.

Also, please try with each metric group at a time, for both placements, and let us know if this helps.

Thank you.

CROSSMEDIA_DUS · 2018-06-20T10:45:49.453Z

we are making requests not direct but with DataVirtuality. There are relevant strings in log:
11:48:21,323 INFO [com.datavirtuality.dv.core.stats.query.QueryMonitor] (New I/O server worker #1-7) Original Command: select jsontoxml(‘root’,
x.response) from (call “twitter.internal_doQuery”(
endpoint => ‘accounts/1hsx0i/promoted_tweets’,
“parameters” => Array(array(‘preview’,false),array(‘withDeleted’,true),array(‘count’,1000))
)) x;
11:48:23,361 DEBUG [com.datavirtuality.connectors.twitterads.doQuery] (Worker2185_QueryProcessorQueue9814563) count=1000&oauth_consumer_key=xxxxxxxxxxxxxxx&oauth_nonce=CC1711&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1529488103&oauth_token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&oauth_version=1.0&withDeleted=true

The response as XML-file you can see in attachment.

<?xml version='1.0' encoding='UTF-8'?>
<root xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
	<request>
		<params>
			<count xsi:type="decimal">1000</count>
			<account_id>1hsx0i</account_id>
		</params>
	</request>
	<next_cursor xsi:nil="true"/>
	
	<data>
		<line_item_id>aetf0</line_item_id>
		<id>1ktity</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T16:35:39Z</created_at>
		<updated_at>2017-11-14T16:35:40Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930473803632795649</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetgl</line_item_id>
		<id>1ktj4u</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T16:49:34Z</created_at>
		<updated_at>2017-11-14T16:49:35Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930477791098884098</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetpx</line_item_id>
		<id>1ktjmc</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:06:37Z</created_at>
		<updated_at>2017-11-14T17:06:38Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930482090919030785</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetsh</line_item_id>
		<id>1ktjph</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:10:59Z</created_at>
		<updated_at>2017-11-14T17:11:00Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930483190053171205</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetu0</line_item_id>
		<id>1ktjqp</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:13:42Z</created_at>
		<updated_at>2017-11-14T17:13:43Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930483875620548608</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetvd</line_item_id>
		<id>1ktjsa</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:15:45Z</created_at>
		<updated_at>2017-11-14T17:15:46Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930484393604460544</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetxk</line_item_id>
		<id>1ktjv3</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:19:11Z</created_at>
		<updated_at>2017-11-14T17:19:12Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930485252560183296</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aetyo</line_item_id>
		<id>1ktjx0</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:21:18Z</created_at>
		<updated_at>2017-11-14T17:21:19Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930485779968725003</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aeu04</line_item_id>
		<id>1ktjya</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:23:54Z</created_at>
		<updated_at>2017-11-14T17:23:55Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930486449526452224</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aeu2v</line_item_id>
		<id>1ktk3j</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:31:13Z</created_at>
		<updated_at>2017-11-14T17:31:14Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930488270550700032</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aeu3u</line_item_id>
		<id>1ktk7q</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:33:51Z</created_at>
		<updated_at>2017-11-14T17:33:52Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930488947758764032</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>aeu4g</line_item_id>
		<id>1ktk94</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-14T17:36:08Z</created_at>
		<updated_at>2017-11-14T17:36:09Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930489511833997313</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af6n3</line_item_id>
		<id>1kvp29</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T19:19:07Z</created_at>
		<updated_at>2017-11-15T19:19:08Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930877801800065024</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af6nw</line_item_id>
		<id>1kvp49</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T19:22:21Z</created_at>
		<updated_at>2017-11-15T19:22:22Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930878645551419392</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af6os</line_item_id>
		<id>1kvp61</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T19:25:12Z</created_at>
		<updated_at>2017-11-15T19:25:13Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930879359958831104</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af6qt</line_item_id>
		<id>1kvp98</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T19:31:08Z</created_at>
		<updated_at>2017-11-15T19:31:09Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930880831400431621</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af6rc</line_item_id>
		<id>1kvpbi</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T19:33:32Z</created_at>
		<updated_at>2017-11-15T19:33:33Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930881451620487169</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af6rv</line_item_id>
		<id>1kvpcn</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T19:35:39Z</created_at>
		<updated_at>2017-11-15T19:35:40Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930881982594199552</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af74y</line_item_id>
		<id>1kvq7j</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T20:25:42Z</created_at>
		<updated_at>2017-11-15T20:25:43Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930894574616182784</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af79q</line_item_id>
		<id>1kvqmw</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T20:41:30Z</created_at>
		<updated_at>2017-11-15T20:41:31Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930898463029649409</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af7a7</line_item_id>
		<id>1kvqny</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T20:43:33Z</created_at>
		<updated_at>2017-11-15T20:43:34Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930899075947552773</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af7c0</line_item_id>
		<id>1kvqrw</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T20:51:42Z</created_at>
		<updated_at>2017-11-15T20:51:43Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930901122692329473</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af7ce</line_item_id>
		<id>1kvqth</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T20:53:54Z</created_at>
		<updated_at>2017-11-15T20:53:55Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930901647877984258</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af76x</line_item_id>
		<id>1kvruh</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T20:58:41Z</created_at>
		<updated_at>2017-11-15T20:58:42Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930902869674549250</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af7f7</line_item_id>
		<id>1kvt0u</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T21:07:22Z</created_at>
		<updated_at>2017-11-15T21:07:23Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930905060988669953</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af7hs</line_item_id>
		<id>1kvtgw</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T21:17:05Z</created_at>
		<updated_at>2017-11-15T21:17:06Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930907501041766400</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>af7bn</line_item_id>
		<id>1kvtkw</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-15T21:25:04Z</created_at>
		<updated_at>2017-11-15T21:25:05Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>930909529214259201</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afgvm</line_item_id>
		<id>1ky8t2</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:00:37Z</created_at>
		<updated_at>2017-11-16T18:00:39Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931220445843591168</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afgwt</line_item_id>
		<id>1ky8z2</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:03:35Z</created_at>
		<updated_at>2017-11-16T18:03:36Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931221102336135168</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afgyl</line_item_id>
		<id>1ky94m</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:06:25Z</created_at>
		<updated_at>2017-11-16T18:06:28Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931221905918627840</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh0s</line_item_id>
		<id>1ky9db</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:10:43Z</created_at>
		<updated_at>2017-11-16T18:10:44Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931222986694283264</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh1p</line_item_id>
		<id>1ky9ho</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:12:49Z</created_at>
		<updated_at>2017-11-16T18:12:50Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931223531022618625</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh1p</line_item_id>
		<id>1ky9hp</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:12:49Z</created_at>
		<updated_at>2017-11-16T18:12:50Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931222986694283264</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh2z</line_item_id>
		<id>1ky9rt</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:15:44Z</created_at>
		<updated_at>2017-11-16T18:15:45Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931224132334866432</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh6v</line_item_id>
		<id>1kya77</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:32:14Z</created_at>
		<updated_at>2017-11-16T18:32:16Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931228416325668864</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh84</line_item_id>
		<id>1kyab3</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:34:17Z</created_at>
		<updated_at>2017-11-16T18:34:18Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931228932065685509</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afh9h</line_item_id>
		<id>1kyaj2</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:36:27Z</created_at>
		<updated_at>2017-11-16T18:36:28Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931229418474950656</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afhf6</line_item_id>
		<id>1kyawc</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:49:44Z</created_at>
		<updated_at>2017-11-16T18:49:45Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931232801147490308</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afhfq</line_item_id>
		<id>1kyaxb</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-16T18:52:11Z</created_at>
		<updated_at>2017-11-16T18:52:12Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931233343500439552</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>ag2d9</line_item_id>
		<id>1l14o3</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-17T14:55:48Z</created_at>
		<updated_at>2017-11-17T14:55:49Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931536328986169344</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>ag2ha</line_item_id>
		<id>1l14yc</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-17T15:03:55Z</created_at>
		<updated_at>2017-11-17T15:03:56Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931538316868153344</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>ag2ip</line_item_id>
		<id>1l150k</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-17T15:05:47Z</created_at>
		<updated_at>2017-11-17T15:05:48Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>931538830997540864</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>afhkj</line_item_id>
		<id>1lbh36</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2017-11-22T15:23:13Z</created_at>
		<updated_at>2017-11-22T15:24:23Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>933355150512738304</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>begxm</line_item_id>
		<id>1uewkw</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-04-04T14:57:50Z</created_at>
		<updated_at>2018-04-04T14:57:51Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>981459019226370048</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>begxm</line_item_id>
		<id>1uewkx</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-04-04T14:57:50Z</created_at>
		<updated_at>2018-04-04T14:57:51Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>933355150512738304</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bhrjv</line_item_id>
		<id>1vbu25</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-04-19T08:57:46Z</created_at>
		<updated_at>2018-04-19T09:19:14Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>986891121031811072</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bhrk4</line_item_id>
		<id>1vbu27</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-04-19T08:57:46Z</created_at>
		<updated_at>2018-04-19T09:19:26Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>986891165617225728</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bp5t5</line_item_id>
		<id>1xbihx</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-05-18T14:38:08Z</created_at>
		<updated_at>2018-05-18T15:28:19Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>997486389129367558</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bpu8n</line_item_id>
		<id>1xp5px</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-05-22T07:04:47Z</created_at>
		<updated_at>2018-05-22T08:43:22Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>997486389129367558</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bhicd</line_item_id>
		<id>1yevag</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-05-30T08:30:20Z</created_at>
		<updated_at>2018-05-30T10:24:13Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1001742402489483264</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bhi72</line_item_id>
		<id>1yevbg</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-05-30T08:31:38Z</created_at>
		<updated_at>2018-05-30T10:24:31Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1001742797500633088</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bv3gh</line_item_id>
		<id>1zg6vc</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-13T16:39:34Z</created_at>
		<updated_at>2018-06-13T17:56:14Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1006939083422171137</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bv3gh</line_item_id>
		<id>1zg6vd</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-13T16:39:34Z</created_at>
		<updated_at>2018-06-13T16:43:04Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1006938726151479296</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bv3gh</line_item_id>
		<id>1zg6ve</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-13T16:39:34Z</created_at>
		<updated_at>2018-06-13T16:43:04Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1006937935445413888</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bv3md</line_item_id>
		<id>1zg8fg</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-13T17:00:54Z</created_at>
		<updated_at>2018-06-13T17:10:15Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1006938255764480000</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bv3md</line_item_id>
		<id>1zg9k8</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-13T17:05:04Z</created_at>
		<updated_at>2018-06-13T17:10:15Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1006945511553880064</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bv3md</line_item_id>
		<id>1zg9k9</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-13T17:05:04Z</created_at>
		<updated_at>2018-06-13T17:10:15Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1006945235732180993</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bw1xo</line_item_id>
		<id>1zsdwk</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-18T10:28:15Z</created_at>
		<updated_at>2018-06-18T12:58:10Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1008657253191340032</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bw22i</line_item_id>
		<id>1zse34</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-18T10:33:07Z</created_at>
		<updated_at>2018-06-18T12:58:43Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1008657571677376512</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bw562</line_item_id>
		<id>1zsxr3</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-18T16:59:47Z</created_at>
		<updated_at>2018-06-18T18:19:20Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1008756065268355072</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bw56q</line_item_id>
		<id>1zsyg3</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-18T17:03:55Z</created_at>
		<updated_at>2018-06-18T18:20:15Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1008756852656615424</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bw57z</line_item_id>
		<id>1zsyoj</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-18T17:10:14Z</created_at>
		<updated_at>2018-06-18T18:22:08Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1008758072372842497</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
	<data>
		<line_item_id>bw583</line_item_id>
		<id>1zsyqb</id>
		<entity_status>ACTIVE</entity_status>
		<created_at>2018-06-18T17:12:04Z</created_at>
		<updated_at>2018-06-18T18:23:30Z</updated_at>
		<approval_status>ACCEPTED</approval_status>
		<tweet_id>1008759222413164544</tweet_id>
		<deleted xsi:type="boolean">false</deleted>
	</data>
</root>

As you can see, all promoted tweets have entity_status ACTIVE and there are no paused tweets. But those tweets are in Ads Manager

majoritasdev · 2018-06-20T11:20:12.867Z

Hi @CROSSMEDIA_DUS. Thank you. I’m sorry, but I don’t understand… Among the tweets that appear in the XML response I can find none of the promoted tweet ids that appear in the analytics call that you posted previously. I can’t see either the account id used in the analytics call - is it the same?..

CROSSMEDIA_DUS · 2018-06-20T11:39:50.465Z

The account id is the same. We have more promoted tweets. In the XML response I have copied only those for the last time, I was not able to copy all of them. I have found in Analytics those, that are in XML response too. Here they are:
05:08:08,128 DEBUG [com.datavirtuality.connectors.twitterads.doQuery] (Worker2058_QueryProcessorQueue9090391) end_time=2018-06-18T22:00:00Z&entity=PROMOTED_TWEET&entity_ids=1zg6vd%2C1zg6ve%2C1zg8fg%2C1zg9k8%2C1zg9k9%2C1zsdwk%2C1zse34%2C1zsxr3%2C1zsyg3%2C1zsyoj%2C1zsyqb&granularity=DAY&metric_groups=ENGAGEMENT%2CBILLING%2CVIDEO%2CMEDIA%2CWEB_CONVERSION%2CMOBILE_CONVERSION&oauth_consumer_key=xxxxxxxxxxxxxxxxxxxxxxxxx&oauth_nonce=08F6FA&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1529464088&oauth_token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&oauth_version=1.0&placement=PUBLISHER_NETWORK&start_time=2018-06-16T22:00:00Z
05:08:10,202 DEBUG [com.datavirtuality.connectors.twitterads.doQuery] (Worker2060_QueryProcessorQueue9090393) end_time=2018-06-18T22:00:00Z&entity=PROMOTED_TWEET&entity_ids=1zg6vd%2C1zg6ve%2C1zg8fg%2C1zg9k8%2C1zg9k9%2C1zsdwk%2C1zse34%2C1zsxr3%2C1zsyg3%2C1zsyoj%2C1zsyqb&granularity=DAY&metric_groups=ENGAGEMENT%2CBILLING%2CVIDEO%2CMEDIA%2CWEB_CONVERSION%2CMOBILE_CONVERSION&oauth_consumer_key=xxxxxxxxxxxxxxxxxxxxxxxxx&oauth_nonce=2AE582&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1529464090&oauth_token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&oauth_version=1.0&placement=ALL_ON_TWITTER&start_time=2018-06-16T22:00:00Z

majoritasdev · 2018-06-20T12:02:00.598Z

Well, I am not interested in the analytics for active tweets, because the problem is, as I understood, that you don’t receive analytics data for paused promoted tweets.

What we need in order to help is clear:

The full request (including the full URL which you’re requesting) and full response (in JSON format, as Twitter provides it, so we can rule out any bugs the software you’re using might have) of the analytics call that tries to get data for paused promoted tweets.
A screenshot from the Ads UI in which it can be seen clearly that the paused promoted tweets have data in that time interval, and what data (clicks, impressions, etc.) and the values too.

If you can’t provide these, I’m not able to help you.

I also suggested that you try making the analytics call for one metric group at a time and see if it helps.

I understand that you’re using a software to make these requests, but in order for Twitter to look into it, you must provide the direct calls and responses and show that you can’t get the data you need because there might be a problem with the Twitter Ads API. Otherwise, the response is: it’s a problem with the tool you’re using or with your custom code, which, if it’s too specific of a scenario, there are slim chances that someone can help.

So please, try to provide the details necessary to look into the problem.

I hope you understand what I said, and that this clarifies things.

Thank you.

CROSSMEDIA_DUS · 2018-06-21T08:26:06.789Z

Hi majoritasdev,

we are using this request URL for the promoted tweets (first page):
https://ads-api.twitter.com/3/accounts/1hsx0i/promoted_tweets?oauth_consumer_key=0Xz5td5amP39qPVMxer1LoChq&oauth_nonce=F66563&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1529567902&oauth_token=3430028272-6ATjJn7rL40nNnJA9Xm96M9Gjje3EnaUuFoZqN6&oauth_version=1.0&with_deleted=true
How can I upload here on twittercommunity response-file (.js) ? Upload-button is only for image files.

majoritasdev · 2018-06-21T08:45:02.811Z

You posted the full url of getting the account’s promoted tweets, we need the analytics call, because that’s where the problem is.

For the response, you just copy the contents of that json file - the contents should look as in the documentation - and paste it here formatting it (you can use an online tool for that, like https://jsonformatter.curiousconcept.com/ for example) and then enclosing it in backticks here so it will use syntax highlighting.

CROSSMEDIA_DUS · 2018-06-21T09:11:19.692Z

I posted this URL, because we need all of IDs (including those of paused tweets, that fail) for following call of Analytics. There is senseless to call analytics, if we haven’t the IDs of paused tweets.
Here is response:

{
	
	"request": {
		"params": {
			"account_id": "1hsx0i",
			"with_deleted": true
		}
	},
	"next_cursor": "8sxl24jy8",
	"data": [{
			"line_item_id": "bszo",
			"id": "1a1ne",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:39:44Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt00",
			"id": "1a1ov",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:47:43Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt05",
			"id": "1a1pa",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:49:11Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt08",
			"id": "1a1pe",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:49:20Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt0h",
			"id": "1a1q0",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:51:51Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt0i",
			"id": "1a1q8",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:52:48Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt0z",
			"id": "1a1qw",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T16:56:20Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt1c",
			"id": "1a1rd",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T17:00:50Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt1f",
			"id": "1a1ru",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T17:02:49Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt1i",
			"id": "1a1rw",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-14T17:05:11Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "312184532361175040",
			"deleted": true
		}, {
			"line_item_id": "bt1c",
			"id": "1b4qf",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-22T15:04:03Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "315074128610725888",
			"deleted": true
		}, {
			"line_item_id": "bt08",
			"id": "1b4s0",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-22T15:08:39Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "315074128610725888",
			"deleted": false
		}, {
			"line_item_id": "bt0i",
			"id": "1b4t4",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-22T15:12:39Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "315074128610725888",
			"deleted": true
		}, {
			"line_item_id": "bt0z",
			"id": "1b4tb",
			"entity_status": "ACTIVE",
			"created_at": "2013-03-22T15:15:42Z",
			"updated_at": "2016-12-06T09:02:42Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "315074128610725888",
			"deleted": true
		}, {
			"line_item_id": "bt0h",
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CROSSMEDIA_DUS · 2018-06-21T09:13:23.564Z

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			"approval_status": "ACCEPTED",
			"tweet_id": "393738865422237696",
			"deleted": false
		}, {
			"line_item_id": "wraq",
			"id": "255da",
			"entity_status": "ACTIVE",
			"created_at": "2013-10-25T14:26:30Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "393738865422237696",
			"deleted": false
		}, {
			"line_item_id": "wrag",
			"id": "255di",
			"entity_status": "ACTIVE",
			"created_at": "2013-10-25T14:27:29Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "393738865422237696",
			"deleted": false
		}, {
			"line_item_id": "wr93",
			"id": "255do",
			"entity_status": "ACTIVE",
			"created_at": "2013-10-25T14:28:28Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "393738865422237696",
			"deleted": false
		}, {
			"line_item_id": "wr8z",
			"id": "255e0",
			"entity_status": "ACTIVE",
			"created_at": "2013-10-25T14:29:54Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "393738865422237696",
			"deleted": false
		}, {
			"line_item_id": "xut7",
			"id": "289b0",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:04:41Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xuv6",
			"id": "289f9",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:15:26Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xuwu",
			"id": "289gs",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:19:02Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xuyk",
			"id": "289hs",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:22:15Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xv0g",
			"id": "289j3",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:25:12Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xv2v",
			"id": "289ki",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:29:00Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xv6n",
			"id": "289u7",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T16:56:51Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xv7c",
			"id": "289w4",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T17:01:42Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xv83",
			"id": "289yf",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T17:06:53Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xv8f",
			"id": "289yz",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-18T17:08:38Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402452313773576192",
			"deleted": false
		}, {
			"line_item_id": "xx5n",
			"id": "28fz7",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:53:18Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx64",
			"id": "28fzj",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:54:42Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6e",
			"id": "28fzn",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:55:35Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6j",
			"id": "28fzx",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:56:42Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6l",
			"id": "28g07",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:57:28Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6n",
			"id": "28g0q",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:58:58Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6r",
			"id": "28g0v",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T16:59:55Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6u",
			"id": "28g10",
			"entity_status": "ACTIVE",
			"created_at": "2013-11-19T17:01:17Z",
			"updated_at": "2016-12-06T09:02:40Z",
			"approval_status": "ACCEPTED",
			"tweet_id": "402829215642296321",
			"deleted": false
		}, {
			"line_item_id": "xx6y",
			"id": "28g1d",
			...

majoritasdev · 2018-06-21T09:25:35.717Z

Of course you need the IDs of paused promoted tweets in order to make the analytics call for them, but that’s for you to find out, and then you post here only the analytics call. Anyway, it’s useful to see that those promoted tweets are in fact paused, so this call is useful too, but in this response I see no promoted tweets with entity_status PAUSED…

So next, you should post the analytics call with its response.

CROSSMEDIA_DUS · 2018-06-21T09:46:12.921Z

We don’t get promoted tweets with entity_status PAUSED in response, if we request above URL. But they are in Ads Manager. The corresponding tweet_ids you can see in Ads Manager but they fail in response from API.
About analytics call I post later.

majoritasdev · 2018-06-21T10:46:42.944Z

I see. Then there’s no reason to post the analytics call, because you can only get analytics for promoted tweets that belong to that account and that appear in the call above. If they don’t appear in the above response then there’s something fishy going on. Do the paused promoted tweets appear along the active promoted tweets in the response above, and in the same account? Make API calls for the paused promoted tweets’ line items and campaigns and see what’s their status. There’s clearly something about those promoted tweets that’s making them not eligible for use with the API, I don’t know what it is, but you should investigate this. If you find nothing, although I think you can, you could try using the “Help?” link at the top right of your Ads Manager UI and see if you can get some help like that.

Good luck!

CROSSMEDIA_DUS · 2018-06-22T13:10:12.375Z

Hi majoritasdev,
we have already all “paused” in Ads Manager tweets (it was error in Data Virtuality twitter connector). But they all have in response from API entity_status=ACTIVE and deleted=true. Is that correct?

majoritasdev · 2018-06-22T13:40:10.150Z

As far as I understand, those tweets are deleted, then. Please take a look at the conversation here: How to retrieve stats for deleted promoted tweets? [it's not working as expected]