All lists getting stuck in processing


#1

Hello,

We’re on V0 of the Ads API
Account ID: 18ce53w624n

Today we are seeing an issue where we get an error when trying to associate the actual list with the list placeholder/metadata.

  1. We did not change anything on our side
  2. We do not have error during a placeholder creation and data upload
  3. During the latest step which should assign placeholder to data we start getting (auth headers removed):

Cannot get data from host: Request: 175 * Client out-bound request 175 > POST https://ads-api.twitter.com/0/accounts/18ce53w624n/tailored_audience_changes?operation=ADD&tailored_audience_id=19vse&input_file_path=%2F1.1%2Fton%2Fdata%2Fta_partner%2F928374306%2F_nSbPBEtLhGiJFw.csv 175 > Response: 175 * Client in-bound response 175 < 400 175 < date: Mon, 04 Apr 2016 19:16:30 GMT 175 < server: tsa_a 175 < content-length: 206 175 < x-response-time: 35 175 < x-frame-options: SAMEORIGIN 175 < x-rate-limit-reset: 1459797445 175 < x-rate-limit-remaining: 297 175 < x-rate-limit-limit: 300 175 < x-transaction: 3764f63170ecc8e2 175 < strict-transport-security: max-age=631138519 175 < set-cookie: guest_id=v1%3A145979739008913982; Domain=.twitter.com; Path=/; Expires=Wed, 04-Apr-2018 19:16:30 UTC 175 < x-xss-protection: 1; mode=block 175 < x-content-type-options: nosniff 175 < content-disposition: attachment; filename=json.json 175 < x-connection-hash: 0afdf8013ff3739126af586c0231b70d 175 < x-access-level: read-write 175 < x-runtime: 0.027534 175 < content-type: application/json;charset=utf-8 175 < {“errors”:[{“code”:“INVALID_PARAMETER”,“message”:“Expected valid file path, got “/ta_partner/928374306/_nSbPBEtLhGiJFw.csv” for input_file_path”,“parameter”:“input_file_path”}],“request”:{“params”:{}}}

FYI — We did have another issue on Thursday:


That issue seemed to be fixed on Friday but we are seeing this new today.

Could you please let us know if there’s any recent changes on the ads api that could be causing this error?

Thanks,
Hari


#2

This seems to be a duplicate of the Error uploading tailored audience when assigning placeholder to data - are there problems with V0 or have things changed? Anyone else experiencing this issue? thread, so I’m closing this out.

I did respond to the other thread already, so please check there.

Thanks!


#3