Age Targeting not allowed on account through API

dko26 · 2016-08-04T17:13:13.330Z

Hi,

We are having an issue with the age range targeting criteria through the API. When trying to add an option we get an error returned:

{ code: “AGE_TARGETING_NOT_ALLOWED”, message: “Age Targeting is not allowed on this account”. }

It seems to be a whitelisted feature according to https://dev.twitter.com/ads/reference/get/accounts/%3Aaccount_id/features and I was wondering how we are able to access this feature.

Our account ID is: 18ce53uv2k7.

Thanks in advance!

carmenjyuen · 2016-08-04T17:51:23.909Z

Hi @dko26,

I discussed with the team, and submitted an internal ticket to get your accounts whitelisted. I’ll update once I hear more!
Carmen

carmenjyuen · 2016-08-04T17:55:21.103Z

Also a comment from @juanshishido on the same issue:

Have you taken a look at the GET accounts/:account_id/features endpoint? Do you see AGE_TARGETING listed for 18ce548eg8o? If so, do you still get the same error with for your original request?

Carmen

juanshishido · 2016-08-04T18:04:06.894Z

@dko26: To follow up, I don’t actually see AGE_TARGETING in the response for 18ce53uv2k7. This is the request:

$ twurl -H ads-api.twitter.com "/1/accounts/18ce53uv2k7/features"

msbukkuri · 2016-08-04T18:06:02.885Z

I’m having the same problem here. The API endpoint is showing us that the account does not have access to age targeting. But the Twitter Ads UI has it. The account manager has already whitelisted the feature.

Here is the Twurl:
twurl -X “GET” -H “ads-api.twitter.com” “/1/accounts/v7lr2/features” | python -m json.tool

Here are the results:

"data": [
    "ALLOW_SKIPPABLE_VIDEOS_FOR_VIDEO_VIEWS_PREROLL_OBJECTIVE",
    "CPI_CHARGING",
    "ENGAGER_RETARGETING",
    "EVENT_TARGETING",
    "INSTALLED_APP_CATEGORY_TARGETING",
    "MOBILE_CONVERSION_TRANSACTION_VALUE",
    "OPTIMIZED_ACTION_BIDDING",
    "VIDEO_APP_DOWNLOAD_CARD"
],
"data_type": "features",
"request": {
    "params": {
        "account_id": "v7lr2"
    }
}