Hi. In my ads I see the next message: This account is ineligible to run Twitter Ads due to a policy violation by one or more users. Any active campaigns have been paused. Please contact Twitter Ads Support to resolve this issue. Learn more about Twitter Ads Policies.
I sent two messages to Twitter in the mentioned help center section during the last two months, however, I didn’t get any reply. How long I need to wait? Or is there any other way to solve my problem?