Account approved but still message about under review


#1

Yesterday I received the email that my account was approved but when I log into apps it still appears the message that is under review.

could help me with it?


#2

Interesting. I apologize for any confusion here. I’ll check to see what happened here and will get back to you.


#3

Please let me know if you don’t hear from one of our agents over the next 24 hours or so.


#4

I have exactly the same problem. The account is SMN_Alertas.
Could you tell me what happen?


#5

Hello @SMN_Alertas - I have reached out to the support agent handling your case. It looks like it is still open on our end, so the approval email was sent in error. Apologies for the confusion.

Please keep an eye on your email for future updates.


#6

Please let me know if you hear from one of our reps.

Thanks!


#7

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.