#1

I have followed the installation instructions - GitHub - twitterdev/account-activity-dashboard: Sample web app and helper scripts to get started with the premium Account Activity API & have setup ngrok to tunnel localhost (this is all working fine I am using the ‘free’ version of ngrok currently)

When I go to localhost:5000 OR http://de096xxx.ngrok.io I see the sample Twitter Dev Account Activity Dashboard app and when I try to create a new webhook using the ‘Mange Webhook’ button I get the following error

‘Webhook config unable to be retrieved’ - can anyone explain what I am doing wrong, I have checked the relevant keys are correct, added the callback URI’s to the Twiiter app and we have Premium API access so I am little unsure what I have not done with the setup steps?

(Please note I have changed the URL above for security purposes)

– update –
I have tried to use the console commands to create the webhooks as follows :

node example_scripts/webhook_management/create-webhook-config.js -e beta -u https://de096xxx.ngrok.io

When I run this commands I get a load of json but see this within body of the json - any ideas?
{"errors":[{"code":200,"message":"Forbidden."}]}' }

#2

Not really sure exactly what’s wrong, but i’d make sure your config.json has the right envorinment name set for TWITTER_WEBHOOK_ENV - should be same as the one on https://developer.twitter.com/en/account/environments dev environment label

Also try using the HTTPS ngrok url instead https://de096xxx.ngrok.io maybe?

#3

Twitter have provided us with access to the API for a short period of time - they have given us an account on console.gnip.com - our main Twitter app itself when I am logged in and go the page you just stated - https://developer.twitter.com/en/account/environments

Application Under Review

Thanks! We’ve received your request for API access and are in the process of reviewing it.

So I am kinda confused - is there a Twitter Admin on here that could provide some insight?

#4

I’m confused too. It sounds like you have an Enterprise API account. Do you have an approved standard or premium developer account for Account Activity access?

#5

Thanks for the reply Andy - I am not fully certain I can find out more tomorrow in the office, however when I login to the console.gnip.com interface I can see the following

AccountActivity Webhooks (Dev) with 33 trial days remaining - can you shed any more light on the matter?

#6

Hello @50pence - I’m going to reach out to you via a private message for some identifying information.

1 Like
#7

@andypiper We currently use a Premium account which is a in trial for another 30+ days - the idea is to integrate Premium during the trial then go on to the paid Premium account after the trial is over

#8

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